Product Knowledge

Customer Service

Customer service is our forte. From our knowledgeable front end staff to the warehouse personnel, we are focused on providing quality service. Doing what is best for our customers is a priority whether a simple project or a complex need.

 

Our goal is always to “Represent the customer.”

 

We understand that we must solve problems and come up with real time solutions to ensure we maintain a healthy and lasting relationship with each and every one of our customers. 

We supply a wide range of industries including mining, construction, industrial manufacturing and glass companies with automotive companies being our biggest customers.  Our promise to you is to always strive to meet the needs of the customer. 

 

Automotive Industry

We at General Rubber and Plastics have a dedicated sales team that caters to the automotive production line daily.  We work diligently with each individual plant to ensure accurate planning and problem solving.  

Our knowledgeable sales team is always available to assist with any project and/or special order products needed. Kaizen plays a big role in numerous plants and helps us continue to grow and be the number one distributor for some of the top name automotive distribution lines. We will always strive to have the best conclusions to all of our customers’ needs.

 

Construction

We service a number of construction companies in and around the area. Our customer service counter can find the conveyor belting, ducting, caulk, hose, welding curtains, o-rings and safety equipment you need. They understand the products – a valuable asset to both businesses and individuals who are working on home projects.

Industrial

With the many different branches of industrial manufacturing, General Rubber and Plastics business activity is centered on industrial and commercial enterprise. We supply everything from Plexiglas, acrylic, adhesives and sealants as well as specialty products made to order out of our warehouse. With a high demand of industrial products, we keep a mass volume of product in stock, ready to supply the customer.

We have the capability of fabrication on many of the mechanical plastics that we carry. We have a wall saw, table saw and jigsaw, which we use to cut and fabricate items out of Plexiglas, Polycarbonate, Nylon, UHMW, etc. Our warehouse is also equipped with a Traversing Head Press and Roller Press, which we are able to stamp out gaskets and other die cut items.

 

Mining

Kentucky is one of the most prominent states for coal mining with several different resources from electric/power plants to surface and underground mining. Our London location has a constant business supplying to all in the mining industry.

We provide numerous amounts of welding material, hydraulic hose and couplings for the equipment and extensive jobs. Some other products such as safety products and material along with belting systems are major necessity for the mining field.